Shipping Policy

Last Updated: July 9, 2026

Thank you for shopping with DogsCoup.

This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order on DogsCoup, you agree to the terms outlined below.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Please note that processing times may be slightly longer during holidays, promotional events, or periods of high order volume.

Estimated Delivery Time

Estimated delivery times for most orders are:

United States: 5–12 business days

Delivery times are estimates only and may vary depending on the shipping carrier, destination, weather conditions, customs processing (if applicable), or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information when available.

Please allow up to 48 hours for tracking information to become active after shipment.

Shipping Costs

Shipping charges, if applicable, are calculated and displayed during checkout before your order is completed.

From time to time, DogsCoup may offer free shipping promotions on eligible orders.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

DogsCoup cannot be held responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Delayed Deliveries

While we work with trusted fulfillment partners and shipping carriers, delivery delays may occasionally occur due to factors outside our control, including:

• Severe weather

• Carrier delays

• Customs inspections

• High seasonal demand

• Transportation disruptions

We appreciate your patience and understanding should these situations arise.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact our support team as soon as possible.

We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate resolution.

International Shipping

Shipping availability outside the United States may vary.

If international shipping is offered, estimated delivery times and shipping charges will be displayed during checkout.

Customers are responsible for any applicable customs duties, taxes, or import fees required by their local authorities.

Contact Us

If you have any questions regarding your shipment or order status, please contact us.

Customer Support
support@dogscoup.com

Business Inquiries
admin@mindiit.com

DogsCoup is operated by MindiIT Ventures LLC.

Thank you for choosing DogsCoup. We appreciate your trust and look forward to serving you.